What to Do When a Digital Scale Shows Error Codes ​

2026-04-03

Err H / HHHHH

Meaning: load cell too high / Overload / Internal code overflow

  • Solutions:

    1. Remove all weight from the scale and ensure no overload.

    2. Check for foreign objects stuck under the weighing pan or sensor.

    3. Turn off the scale and let it rest for 1 minute, then restart.

    4. If the error persists: Recalibrate or repair (sensor/mainboard fault).


Err L / LLLLL / LO

  • Meaning: load cell too low / Low battery voltage / Sensor disconnection

  • Solutions:

    1. Charge the battery or replace it; check the power adapter.

    2. Inspect the sensor cable for looseness or damage.

    3. Restart with no load. If still faulty: Sensor failure or recalibration needed.


Err N / NO

  • Meaning: Zero point out of range / Unable to zero automatically / No valid sensor signal

  • Solutions:

    1. Make sure the scale is empty with no external force applied.

    2. Press Zero to manually reset.

    3. Adjust zero range in settings if available.

    4. If ineffective: Recalibrate or check the sensor.


Err 4 / ErrE

  • Meaning: Internal memory (EEPROM) data lost or corrupted

  • Solutions:

    1. Power off for 5 minutes and restart.

    2. Restore factory settings and recalibrate.

    3. If still error: Mainboard memory chip damaged, repair required.


-OL- / OFL / Over

  • Meaning: Overload / Weight exceeds maximum capacity

  • Solutions:

    1. Remove overweight items immediately.

    2. Check if capacity setting is too low.

    3. Inspect for deformed sensor or short circuit.

    4. If normal after restart: Continue use; otherwise, sensor/mainboard repair.


Err 10

  • Meaning: Memory full / Communication error / Counting error

  • Solutions:

    1. Enter menu to clear records or accumulated data.

    2. Restore factory settings if needed.

    3. If unresolved: Send for repair.


Get the latest price? We'll respond as soon as possible(within 12 hours)