Why is my scale showing error?

2026-11-02

What is a scale error? /Why is my scale showing error?/How do I fix my digital scale display?/What does error mean on a scale?


If the electronic scale displays Err H.

Description: Power-on zero point is too high (higher than maximum capacity + 10%), displayed only when set to certified specification.

Cause: No sensor connected, sensor wire broken, sensor zero point offset.

Solution: Check sensor wiring, re-calibrate.


If the electronic scale displays Err L.

Description: Power-on zero point is too low (lower than maximum capacity  10%), displayed only when set to certified specification.

Cause: No sensor connected, sensor wire broken, sensor zero point offset.

Solution: Check sensor wiring, re-calibrate.


If the electronic scale displays Err N.

Description: Unstable internal value.

Cause: No sensor connected, sensor wire broken, vibration source in the use environment.

Solution: Check sensor wiring, use in a stable environment.


If the electronic scale displays -OL-.

Description: Weight overload, weight exceeds maximum capacity + 9d.

Cause: Excessive load on the scale surface.

Solution: Remove the load on the scale surface.


If the electronic scale displays Err 4.

Description: EEPROM read failure.

Cause: EEPROM damaged.

Solution: Replace EEPROM.


If the electronic scale displays Err 10.

Description: Calibration failure.

Cause: No weight added during calibration, abnormal AD data reading.

Solution: Add weight during calibration, check .


If you have difficulty calibrating, please refer to the user manual or contact us. 

Our after-sales email is: sales_4@cznewtonscale.com /  sales@cznewtonscale.com



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